Schmicking Wheelchairs and Handbikes Schmicking Wheelchairs and Handbikes Schmicking Wheelchairs and Handbikes Schmicking Wheelchairs and Handbikes Schmicking Wheelchairs and Handbikes Schmicking Wheelchairs and Handbikes Schmicking Wheelchairs and Handbikes Schmicking Wheelchairs and Handbikes

How it Works

Buying from Schmicking UK

Bespoke:

We are a made to measure company. We specialize in making chairs or bikes to fit you, rather than getting you to fit into the chairs and bikes.

No two disabled people are the same. We do not have a one size fits all policy.

The skill lies in using high quality Schmicking Specification Sheets, taking accurate measurements, photographs, passing the completed sheets back to the company and finally the building of the chair or bike.

A chair/bike for life

It is possible to build you a first time sports chair but we recommend that you experience a used or cheaper chair/bike before embarking on a bespoke product.

We understand that this is not always possible and will be happy to discuss options with you.

Measurements

The completed measurements and Specification Sheets are the property of Schmicking.de and will not be passed on to the customer until they have been verified, approved by the factory, quoted and the quote is accepted.

Please note that all measurements given for the completion of your chair or bike are deemed to be accurate and binding.

Measuring

Please contact me to arrange an appointment. This will be done at my home. I can travel to you but you will have to prepay between £200 and £300. This will be partially refunded when you chair/bike is delivered.

Measuring takes time and patience, anything up to 3 hours.

Quote

Once I have completed the measurement form I will send it Schmicking.de.

The measurements will be verified and a quote will be produced.

Once you have agreed the offer, paid your £500 deposit and we will start manufacturing your chair/bike. It usually takes between 12 and 14 weeks for a bike and up to 10 weeks for a sports chair, plus shipping time.

I will keep you informed of progress and/or any problems or delays. We are bespoke manufacturing company and not an assembler of standard parts.

Changes and 14 Day Rule

Any changes maybe made by E-Mail or in writing up to and including 14 days after we have confirmed by E-Mail the receipt of your signed order. Changes may not be made over the telephone and/or verbally.

Payment

Is by bank transfer or cheque. Cash is acceptable, subject to the usual money laundering laws.

Final payment must be in my bank account and cleared prior to shipping.

Shipping

All completed chairs and bikes will be shipped to my address for collection. If you want it shipped on you will incur further cost.

VAT.

We are VAT registered. If you are registered disabled you may complete a 10.1 Eligibility declaration form for VAT exemption. If you are in any doubt about your eligibility please contact the National Advice Service on 0845 010 9000.

Warranty

If your bicycle has a manufacturing defect we will replace the defective part free of charge if we are notified within five years from the date of first purchase of the bicycle.

The repairs will be done at Schmicking, it is your responsibility to get the bike to Schmicking Reha-Technik GmbH, Schaeferkampstrasse 8, Holzwickede, D 59439, Germany.